In a recent article, Lawyerist.com stated that the NUMBER ONE complaint about lawyers is that they don’t return client’s phone calls. Have you ever been in a situation where you’re desperately trying to get in touch with your attorney but they just won’t call you back? It is indeed a helpless feeling.
The sad fact of the matter is that many lawyers across the country feel superior to their clients as soon as they are handed over all their legal matters. Attorneys believe they have “everything under control”, but never realize how helpless their clients feel without being reassured and kept up to date on their case. In reality, this is the WORST possible method for a successful lawyer-client relationship. As stated in the Lawyerist.com article, “Attorneys need to think like their clients.”
We at Goldstein & Bashner believe that a relationship is a two-way street. Successful communication between lawyers and clients is an integral part of our philosophy. That’s why we’ve implemented the 24 hour policy – all client phone calls are returned within 24 hours. We understand that lawsuits are stressful and nerve-wracking, and therefore maintain constant communication with our clients to keep them up to date on anything and everything regarding their case.
Contact Us Today
If you have any legal questions, need legal advice or think you need a new lawyer, call us today. We can answer any questions you have and even set up a free, no-obligation consultation if you have a specific case you want to discuss. We’ll discuss your options and what you can expect from the legal system.